![]() Now back out/exit out of PhoneUtil to ensure settings are saved.ġ0. Back out/exit to the Home screen to ensure settings are saved.ĩ. (Deselect then reselect if it's already checked.)Ħ. Go to Settings > Applications > Development > Enable USB debugging mode. Back out/exit PhoneUtil to ensure settings are saved.ĥ. (Deselect then reselect if it's already set.)Ĥ. Ensure Kies Desktop on PC is NOT running & phone is NOT plugged into USB.ģ. Kies own "troubleshoot connection" for USBġ. ![]() uninstall latest Kies v2.4_28_8 & reinstalled older version, v2.5_7_5 uninstall & reinstall Kies & USB drivers Tried the following, which either didn't work at all or worked sporadically. I can only imagine how many man-years (literaly) of time have been wasted by people around the world trying to get around this issue! Thanks you Roy and let's hope Samsung gets this figured out in a future release of Kies. I plugged the phone to the USB, the drivers loaded and the phone was recognized. I then started Kies, waited for it to load and ask me to connect the device. Now the good news, I tried Roy's suggestion about switching the USB mode from "PDA" (where it was at) to "Modem" and then back to "PDA". So today, with no small amount of trepidation, I allowed Kies to install and update - Guess what? You got it! The problem about the mtp device driver failing to load came back! Unfortunately, I am not sure which of the many things I tried finally dd the trick. After much struggle I finally got it to load and recognize the phone the first time I installed Kies. I have had a similar problem with my new Galaxy SIII (SGH-I747M).
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